Monthly Archives: July 2017

Why Healthcare Providers Need 24/7 Medical Answering Service

In today’s competitive healthcare environment, when your phone rings you better be ready to answer it. If you don’t, it’s possible you’ll never get a second chance. In a society that seeks instant answers, patients will often hang up and phone someone else. That’s where a 24/7 medical answering service fits in.

Don’t assume patients will call back if you’re not able to answer the phone. And don’t subject them to the automation of voicemail or the unprofessionalism of an answering machine. That will drive them to someone else who answers their call with a real person.

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5 Key Communication Services Your Healthcare Facility Can’t Do Without

In today’s business-to-consumer economy, communication is key. And superior communication is necessary for superior results. Your patients and callers expect this. And if you don’t deliver what they expect, they’ll go someplace else, taking their healthcare dollars with them.

Here are the essential telephone services your organization can use to enhance communication with your patients and callers.

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