What Are the Benefits of Using HIPAA-Compliant Secure Messaging?

What Are the Benefits of Using HIPAA-Compliant Secure Messaging?
The Health Insurance Portability and Accountability Act (HIPAA) is a well-known reality in the healthcare industry. And though it's often mentioned in the answering service industry, not every answering service understands the nuances and respects the requirements of HIPAA. This is specifically relevant when it comes to protecting information about...
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Select an Answering Service That Focuses on the Healthcare Market

Select an Answering Service That Focuses on the Healthcare Market
Do you really care what kind of answering service handles the phone calls for your practice, clinic, or hospital? Well you should. Don't trust your patients' calls to a generic one-size-fits-all answering service. Instead go with one that specializes in the healthcare industry. You need a medical answering service. Here's why: Familiarity Counts A ...
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A Complete ROI Analysis of Hiring a Medical Answering Service

A Complete ROI Analysis of Hiring a Medical Answering Service
Sometimes business decisions for the expenditure of money are made based on their ROI (return on investment). This is often true in healthcare. The basic calculation for ROI is net profit divided by total investment times 100. The result is a percentage, the higher the better. This allows the value of different investments to be easily compared. Th...
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Are You Ready to Brave the Blizzard?

Are You Ready to Brave the Blizzard?
In a prior post we asked the question, " Are you ready for the storm? " In it we discussed ways your answering service can help your practice, clinic, facility, or hospital when bad weather occurs. Though bad weather can happen anytime of the year, it's more likely to pop up in the winter months. That would be now. In addition to the suggestions we...
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Daytime Answering Service May Be the Right Solution for Your Practice or Clinic

Daytime Answering Service May Be the Right Solution for Your Practice or Clinic
When most people think of medical answering services, their mind jumps to after-hours coverage. They think about taking messages for routine calls and dispatching urgent ones to on-call staff. While this is a correct understanding, it's also short of the complete picture of what medical answering services can accomplish for their clients. Not only ...
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