Services

100% HIPAA-Compliant

We understand the importance of patient privacy, so all our services are fully HIPAA-compliant and every one of our operators receives ongoing training to ensure that patient information stays private.














HIPAA-compliant secure messaging.


MedConnectUSA uses SecureLinx© to make it easy for doctors and healthcare staff to stay connected to your patients and office. Our system works with the smartphones and tablets your staff and on-call providers are already carrying, and give you an easy-to-use  communication solution that protects privacy, with monitoring and reporting capabilities that guard against missed messages.

 

SecureLinx

SecureLinx is a fully encrypted messaging platform that does not require users to download any applications to their phones or devices. Instead, text messages that are delivered to users mobile devices contain a secure link that connects to a cloud-based message center.

A complete suite of reports ensures easy administration, while a full audit trail and message logs ensure HIPAA/HITECH compliance. And, because there's no app to download, you don't have to worry about updates to software or devices.

 

Key benefits

Built-in security

End-to-end encryption keeps data secure and ensures messages are HIPAA and HITECH compliant.

No messages stored on your devices

Information is retrieved each time you access the secure message center, with nothing stored on the device.

Optional pass code protection

Limit access to messages and ensure information remains private.

Easy to use

Send a message quickly to a single recipient or an entire group, and forward messages to other users in the group. Phone number links make it easy to connect to your intended call.

Stay Connected

Works anywhere users have an Internet connection.

Alerts

Persistent alerts are used until the recipient acknowledges the message; unread messages trigger a phone call to verify receipt. Users can customize their alerts within their devices' settings.

Caller-ID Protected

When returning calls using SecureLinx, your office phone number (not the user's number) is displayed on caller-ID to protect the privacy of the user.

Keep messages secure, and maintain HIPAA compliance.

SecureLinx© brings medical office communications into the 21st century, using the mobile devices on-call providers already carry. It's easy to use, fully secure, and ensures patient privacy.

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