Month: August 2014

Dealing with an Poor Online Patient Review

In the pre-Internet days, publicity about physicians and medical practices was largely word-of-mouth. With the growth of social media, online comments are preserved for a potential audience of millions. It’s inevitable that at some point you’ll receive a negative review. Do you have a policy established for dealing with these notices? For better or worse, […]

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We’re Proud to Be the Winner of the Exemplary Customer Service Award

We’re bursting with pride and for good reason. For an unprecedented ninth consecutive year, MedConnectUSA has been selected a winner of the telecommunications industry’s highest award for superior achievement in customer service. Presented at the annual convention of the Association of TeleServices International (ATSI), the ATSI 2014 Award of Excellence recognizes the achievement of exemplary customer […]

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