Does it Really Matter if Your Medical Answering Service is Onshore or Offshore?

Medical Answering Service

If you want to hire a medical answering service for your hospital, clinic, or practice, is location that important? Why can’t you select an offshore provider and possibly save a few dollars? With your organization’s reputation at stake and your patients health on the line, sending calls out of the country is too risky to […]

Why HIPAA-Compliance is More Than Just a Good Idea


The Health Insurance Portability and Accountability Act of 1996 (HIPAA) has been with us for over two decades. The ramifications of this act are wide-ranging and ever evolving. HIPAA also impacts medical answering services and call centers that handle healthcare accounts. Here’s why this matters: A Requirement Of specific interest with HIPAA is protected health […]