Integrate Medical Answering Service with Telephone Triage for Successful Outcomes
Most every healthcare provider struggles with how to effectively meet the needs of their patients outside of regular office hours. It’s a difficult balance to maintain. Providers who make themselves too available risk burn out. Yet providers who aren’t available at all, risk losing patients to other providers who are. The ideal solution hinges on […]
Why Using an Offshore Answering Service is a Risky Idea
Some people shop for a medical answering service based on its price. But when they do, they forget that quality, or the lack thereof, carries its own price tag. Though going offshore to find a medical answering service may seem like a cost-effective approach, the reality is that more serious problems could offset any potential […]
Why the Best Medical Answering Services and Telephone Triage Providers Choose to Specialize
Medical practices need to be available to their patients anytime of the day or night. That’s what they expect. If you don’t provide it, they’ll go to someone who will. However, it’s equally unwise to attempt to provide this 24/7 coverage yourself. Your quality of life will suffer, your work/life balance will become unbalanced, and […]
