Category: Blogs

Select an Answering Service That Cares for Your Patients as Much as You Do

You care for your patients and their well-being. That’s why you got into healthcare in the first place. You hire staff who feel the same way. Working together everyone in your organization always strives to provide the highest level of care for your patients. And you weed out those employees who can’t—or won’t—provide this high […]

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What If You Need More Than a Medical Answering Service?

Medical telephone answering services answer phone calls from your patients, take their messages, and process those messages according to your specifications. This is simple enough and straightforward. But what if you need a company that will do more than just take messages? What if you need more than a medical answering service? A Medical Call […]

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Best Practices for Leading Medical Answering Services

Not all answering services are the same, and these differences can have a significant impact on the service they provide to you and your patients. Advanced medical answering services follow, and even exceed, industry best practices.  Here are the key characteristics of the foremost healthcare-related answering services: US-Based One of the best practices that quality-minded […]

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Discover Why Healthcare Providers Need a Call Center Dedicated to the Medical Community

Selecting a healthcare call center is a critical consideration to ensure the success of your clinic or medical facility. Too often business managers view call centers as an expense to control. Instead, the more enlightened viewpoint is that a medical call center is an important investment to make for the future of your operation.  Don’t […]

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How Important Is Quality When It Comes to Patient-Facing Communication?

When it comes to healthcare, providing quality healthcare services to patients is the number one goal. However, the effectiveness in achieving this goal is at times hampered through less-than-ideal patient-facing communication. Aside from your own communication with patients, which you work hard to excel at, consider the following opportunities in providing quality communications with patients. […]

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