Category: Blogs

What Do You Get When You Mix Healthcare, Electricity, and an Attorney?

Asking this question may sound like a set up for a joke. But there’s no punchline. It’s no laughing matter. Instead it’s a travesty. And this is exactly what happens at generic answering services. Most telephone answering services will take on any business they can, from any industry. This includes electricians, lawyers, plumbers, property management […]

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Is Your Medical Call Center Falling Apart or Arising to the Occasion?

In a time when medical practices, clinics, and healthcare facilities turn to their call centers for more support in providing essential communication services they can encounter one of two outcomes. For those organizations that carefully chose a medical call center that specializes exclusively in the healthcare industry and has built a robust platform and hired […]

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Select an Answering Service That Cares for Your Patients as Much as You Do

You care for your patients and their well-being. That’s why you got into healthcare in the first place. You hire staff who feel the same way. Working together everyone in your organization always strives to provide the highest level of care for your patients. And you weed out those employees who can’t—or won’t—provide this high […]

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What If You Need More Than a Medical Answering Service?

Medical telephone answering services answer phone calls from your patients, take their messages, and process those messages according to your specifications. This is simple enough and straightforward. But what if you need a company that will do more than just take messages? What if you need more than a medical answering service? A Medical Call […]

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