Category: Medical Answering Services

Does Your Answering Service Have Your Back?

You’ve hired an answering service to answer your phone calls when your practice, clinic, or facility is unable to do so. This is a good start. But when the unexpected happens—say, for example, a worldwide pandemic that throws everyone and everything into turmoil—can your answering service adjust to meet these ever-changing and unanticipated needs? What […]

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Select an Answering Service That Cares for Your Patients as Much as You Do

You care for your patients and their well-being. That’s why you got into healthcare in the first place. You hire staff who feel the same way. Working together everyone in your organization always strives to provide the highest level of care for your patients. And you weed out those employees who can’t—or won’t—provide this high […]

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What If You Need More Than a Medical Answering Service?

Medical telephone answering services answer phone calls from your patients, take their messages, and process those messages according to your specifications. This is simple enough and straightforward. But what if you need a company that will do more than just take messages? What if you need more than a medical answering service? A Medical Call […]

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Quality Medical Answering Service Costs a Bit More, But the Payoff Is Huge

How do patients view your healthcare services? Are you a low-cost provider or a high-quality practitioner? Though there may be a niche for inexpensive healthcare, most people want quality. With their very lives at stake, they want the best. This same thinking applies to every aspect of a practice or clinic.  A Quality Mindset  Do […]

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Best Practices for Leading Medical Answering Services

Not all answering services are the same, and these differences can have a significant impact on the service they provide to you and your patients. Advanced medical answering services follow, and even exceed, industry best practices.  Here are the key characteristics of the foremost healthcare-related answering services: US-Based One of the best practices that quality-minded […]

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