We know that regular checkups are in important part of taking care of our physical health. We also check in with our financial advisor and do periodic oil changes on our car. In the same manner it’s wise to have seasonal checkups with your medical answering service to make sure they’re ready to serve you […]
Read MoreWhat If You Forget to Forward Your Phone?
Most medical offices and clinics use call forwarding service to send their phone calls to their medical answering service. Call forwarding service is an inexpensive feature provided by your local phone company. Though there are other options to send your calls to your answering service, call forwarding is the most common and convenient providing someone […]
Read MoreUse a Medical Answering Service to Respect Your Patients
Once on the chopping block of short-cited, cost-fixated healthcare managers, medical answering services are reasserting themselves as the essential service for healthcare providers who want to meet their patients’ needs. This demonstrates respect to your patients. In fact, patients and consumers are quick to dismiss a healthcare provider who doesn’t offer 24/7 telephone access answered […]
Read MoreDiscover How a Professional Medical Answering Service Deals with the Hold Problem
No one wants to be placed on hold, but it does occur. There’s no way around it. This happens in your office, clinic, or medical facility. It also happens at your answering service. The solution isn’t to eliminate placing callers on hold because that’s impossible. The key is to use the right approach when it’s […]
Read MoreIs Your Medical Answering Service an Asset or a Liability?
If you view your medical answering service as a necessary evil for your practice, clinic, or healthcare facility, then one of two things are clear. Either you have the wrong perspective about the role they play, or you have the wrong answering service. When you have the right medical answering service handling your calls, they’re […]
Read MoreDiscover Why an Award-Winning Medical Answering Service Is Important
Don’t you wish there was a way to know if a medical answering service actually provided the high-quality service they claim to? Wouldn’t this be nice to know before you switch? Fortunately, there is a way. But few people know about it. Here’s the secret. When you select an award-winning medical answering service, you’ve chosen […]
Read MoreSelect a Medical Answering Service That’s Available When You Need It
Some answering services place restrictions on when you can use them. Perhaps you picked a rate plan that locks you into a certain schedule that doesn’t allow for variations. And some answering services don’t answer holiday calls unless you specify that you need them to. Or maybe you signed up for after-hours coverage, only to […]
Read More4 Effective Ways to Drive Patient Acquisition
Patient Acquisition A medical practice may not seem to have much in common with a retail business, but there is one important aspect they both share: the constant need to build customer and patient bases. Even your current base is subject to attrition due to factors such as families moving out of town. Your marketing […]
Read MorePractice Tips: Help Physicians Stay on Schedule
Take The Stress Out Of The Office Is your office lagging behind, leaving patients frustrated and staff clambering to catch up throughout the day? You may be overlooking scheduling essentials that can help physicians more effectively manage patients in a timely manner. What type of techniques are commonly practiced at punctual offices? Show up early.It […]
Read MoreDo Physician Assistants Help or Hurt Your Practice
Physicians Assistants When the Affordable Care Act went into effect, it ushered an immediate influx of tens of millions of newly insured people into the healthcare system. With a shortage of doctors to meet the demand, many providers are turning to physician assistants, or PAs, to pick up the slack. The Bureau of Labor Statistics […]
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