MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
As a healthcare professional, you know there are many steps you can take to keep your patients returning to you to address their healthcare needs. Mishandling a healthcare
I’m sure you’re familiar with the old saying, “You never get a second chance to make a first impression.” For many healthcare organizations, this first impression occurs over
The first thing most people ask when looking for a new answering service is, “What are your rates?” They don’t say this because it’s the best question, but
When patients call your organization, do they want to talk to a human being or a machine? In most all cases they desire the special attention of a
Don’t Shop on Price The cost of a product or service is something that everyone readily understands. It’s easy to ask and tangible. You can write it down
As you look forward to the future, now is the time—more so than ever before—to think strategically. Look at the business model for your healthcare organization and consider
In recent months we’ve seen the telephone rise in importance for the healthcare industry. With the push to do fewer things in person, the need arises to do
Last month we talked about how it was an ideal time to update your account information with your medical answering service. By providing them with complete, up-to-date information,
Change is normal in the healthcare industry and the rate of change has accelerated in the past several months. As you grapple with both the speed and scope
You have no doubt heard the phrase “moving toward a new normal.” It carries with it a vague and uncomfortable realization that what once was may no longer
