Tag: call center

Outsource Your Healthcare Call Center Needs

As healthcare organizations and support companies strive to do things better and serve the healthcare industry with excellence, they must seek ways to improve their operation. One smart strategy is to send their internal call center offsite, allowing another organization to handle their calls for them. This is call center outsourcing. Don’t confuse outsourcing with […]

Read More

Moving toward a New Normal

You have no doubt heard the phrase “moving toward a new normal.” It carries with it a vague and uncomfortable realization that what once was may no longer be. The ideas of working from home, social distancing, and self-quarantine are not likely temporary phenomena that we will one day move beyond. These concepts may form […]

Read More

Now Is a Great Time to Update Your Answering Service Account Information

As you think about the transition from summer to fall, it’s an ideal time to review all the account information your medical answering service has about your organization. Over time things change, and sometimes these updates never reach your answering service. If you’ve overlooked something, don’t feel bad. It happens. Now take some time to […]

Read More

Discover Why Healthcare Providers Need a Call Center Dedicated to the Medical Community

Selecting a healthcare call center is a critical consideration to ensure the success of your clinic or medical facility. Too often business managers view call centers as an expense to control. Instead, the more enlightened viewpoint is that a medical call center is an important investment to make for the future of your operation.  Don’t […]

Read More