Category: Blogs

Even if your medical office seems to run smoothly most of the time, it may not take much to tip the balance from smooth sailing to chaos. In creating disaster recovery plans, medical office managers should plan for small disasters as well as big ones. Your office may never have to suffer through the devastating […]

Dr. Marcus Welby would be hard-pressed to recognize today’s modern medical practice. Forty years ago, the good doctor’s most useful medical tools seemed to be an agile mind, a warm smile and an uncanny amount of common sense. Of course, personal computers were still in their infancy when Robert Young portrayed America’s favorite family doctor […]

When HIPAA compliance audits start next year, healthcare legal experts expect the biggest penalties to be assessed for willful neglect and the greatest compliance problems to come from downstream vendors of regulated medical entities. Under the new HIPAA Omnibus Rule, medical practice business associates and service providers are, for the first time, being held to […]

When HIPAA compliance audits start next year, healthcare legal experts expect the biggest penalties to be assessed for willful neglect and the greatest compliance problems to come from downstream vendors of regulated medical entities. Under the new HIPAA Omnibus Rule, medical practice business associates and service providers are, for the first time, being held to […]

For people making an emergency call, one of the best qualities of medical answering services is the calming and controlled voice on the other end. The best operators are trained in how to handle all types of calls but emergencies require particular tact and talent. A caller undergoing unusual stress or fear might shout, cry, […]

With implementation of the HIPAA Omnibus Rule, the government is already gearing up for the 2014 launch of an aggressive HIPAA auditing campaign. The Department of Health and Human Services Office of Civil Rights (OCR), which is tasked with managing the audit program, has promised an aggressive roll-out that will target both medical providers and […]

With implementation of the HIPAA Omnibus Rule, the government is already gearing up for the 2014 launch of an aggressive HIPAA auditing campaign. The Department of Health and Human Services Office of Civil Rights (OCR), which is tasked with managing the audit program, has promised an aggressive roll-out that will target both medical providers and […]

Top-performing medical groups excel in four key areas, according to reports by the Medical Group Management Association (MGMA). Based on survey data, annual MGMA reports on the Performance and Practices of Successful Medical Groups have plumbed medical office best practices for the key performance standards that have the greatest impact on medical practice success. The […]

A recent article in Outpatient Surgery Magazine on increasing room turnover speed offered an appropriate lesson for clinics and medical and dental practices. In emergency room and operating room settings, the ability to keep room turnover moving at a fast pace allows more patients to be seen and makes the most efficient use of physician […]

Google has launched a new service dubbed Helpouts that has the potential to become a useful tool for doctors, dental practices, clinics, hospital departments and other healthcare providers. In what might be called an expert version of Hangouts, Google’s popular video chat phenomenon; Helpouts offers secure, pay-per-use video consultations with vetted experts in fields ranging […]