She handles calls for six plumbers, four roofing companies, two caterers, and a one-man traveling circus.
Do you really want her answering calls for your medical practice?
We are medical answering service specialists
Answering calls for doctors, dentists and other health care providers is not the same as answering calls for plumbers, electricians or birthday clowns. That’s why MedConnectUSA works only with health care providers and has become the one-stop doctor answering service solution.
We deliver 100% HIPAA-compliant medical answering services, including after-hours phone support, secure private messaging, and disaster recovery services. And every call is answered by a medical teleservices expert.
100% USA based, never outsourced
At MedConnectUSA, we pride ourselves on providing a 24-Hour Medical Answering Service that you can truly rely on. Our highly-trained, effective and energetic team are 100% U.S.A. based and are the perfect choice for you when looking for a dependable HIPAA compliant medical answering service to serve the needs of your clinic or practice.
We work closely with health centers, physicians, hospitals, dental practices and community health centers to ensure that we provide a medical answering service that meets their needs. At MedConnectUSA, we specialize in providing medical answering services and deal with those working in the medical field exclusively. With our award-winning 24/7 medical answering services you can be sure that your clinic and your patients get the care and attention that they deserve.
Our Medical Answering Services
When choosing a medical phone answering service, you need to be sure that you choose a medical answering services company that will deliver exactly what you need. At MedConnectUSA, we have been serving the medical industry across America since 1991. With our years of experience, we have developed a complete package of 24/7 medical answering services to fit perfectly with the needs of your practice.
As medical teleservices specialists, we offer a full range of both automated and live-operator services for chiropractors, physicians, doctor’s offices, health centers and other healthcare practitioners. Our experienced and knowledgeable operators provide an unparalleled medical answering service that will work seamlessly with your current operations.
We offer flexible packages with options for every clinic, practice and medical office, no matter how big or small. At MedConnectUSA, we offer the following medical answering services:
- Live Telephone Answering
- Call Center Services
- Automated Voice Mail Services
- Live Operators
- Backup Voice Mail Services
- Daytime Hours Answering
- Secure Messaging
- Disaster Recovery
- Disaster Readiness
- HIPAA Compliant Services
The Benefits Of Choosing 24/7 Medical Answering Services With MedConnectUSA
100% USA Based
All of our operators are based in America. Unlike some other 24/7 medical answering services, we never outsource our services. Every one of our operators is positioned in one of our strategically positioned call centers in the United States.
At MedConnectUSA, we specialize in serving the medical industry and the medical industry alone. Each one of our operators is trained to the highest standard, are highly skilled and very well-experienced in providing answering services for chiropractors, answering services for doctors, answering services for medical offices, health centers and answering services for other healthcare practitioners.
Many medical answering services have hold times of two minutes or longer. However, at MedConnectUSA, our average hold time is less than 30-seconds. Our operators are trained to deal with each call from start to finish to make sure that there is no potential for operator error and ensuring that your patients get the attention they need.
Here at MedConnectUSA, we understand the importance of privacy and security, especially in relation to the medical field. We are 100% HIPAA certified and strictly adhere to all of the guidelines. Since the law was put into effect in 1996, we have always ensured that we maintain compliance and are proud to say that we have implemented all the security measures necessary to remain up-to-code in order to deliver a reliable and functional HIPAA compliant medical answering service.
Whether you are looking for a 24/7 medical answering service for a doctor’s office, medical office, health care center or for an answering service for any other healthcare provider, look no further than MedConnectUSA. Serving the medical industry since 1991, we have more experience and are more knowledgeable than any of the other medical answering services companies out there.
With a full range of medical answering services to choose from, a team of highly trained and experienced US-based operators and a fully HIPAA compliant service, MedConnectUSA is the perfect addition to your medical facility. Give our expert team a call today and we’ll find the perfect solution to meet your needs.
Medical Answering Service Specialists
We only work with doctors, dentists, hospitals and other medical practices; that gives us more experience and a better understanding of the service and support your patients require.
Highly Trained Live Operators
Every operator is specially trained to provide medical answering services, with ongoing training to keep them up to date on changes in the health care industry and privacy laws.
100% HIPAA Compliant
We use encrypted communications, secure web portals, and advanced security protocols to ensure all of our medical answering services meet HIPAA requirements.
A Full Range of Answering Services
From routine physician answering services to complete disaster recovery assistance, we are the answering service medical experts. We provide custom solutions that help patients, health care providers and staff stay connected 24/7.
100% U.S.A Based, Never Outsourced
All our operators are MedConnectUSA employees located in one of our U.S call centers, so you can be certain your patients’ phone calls and messages are being handled by medical answering service professionals.
Flexible Rate Plans
Your medical office has specific requirements, so we’ll work with you to develop the right combination of medical answering services and a custom rate plan just for you.
Disaster Recovery Support
When your office can’t answer your patients calls, we will
When adverse weather, natural disaster or other unexpected events close your medical facilities, MedConnectUSA will keep you connected.
We’ve engineered all of our systems to provide a level of redundancy that guarantees your answering services, call forwarding, email and secure messaging will be there when you need them the most.