We know that regular checkups are in important part of taking care of our physical health. We also check in with our financial advisor and do periodic oil changes on our car. In the same manner it’s wise to have seasonal checkups with your medical answering service to make sure they’re ready to serve you […]
Read MoreWhat If You Forget to Forward Your Phone?
Most medical offices and clinics use call forwarding service to send their phone calls to their medical answering service. Call forwarding service is an inexpensive feature provided by your local phone company. Though there are other options to send your calls to your answering service, call forwarding is the most common and convenient providing someone […]
Read MoreUse a Medical Answering Service to Respect Your Patients
Once on the chopping block of short-cited, cost-fixated healthcare managers, medical answering services are reasserting themselves as the essential service for healthcare providers who want to meet their patients’ needs. This demonstrates respect to your patients. In fact, patients and consumers are quick to dismiss a healthcare provider who doesn’t offer 24/7 telephone access answered […]
Read MoreDiscover How a Professional Medical Answering Service Deals with the Hold Problem
No one wants to be placed on hold, but it does occur. There’s no way around it. This happens in your office, clinic, or medical facility. It also happens at your answering service. The solution isn’t to eliminate placing callers on hold because that’s impossible. The key is to use the right approach when it’s […]
Read MoreIs Your Medical Answering Service an Asset or a Liability?
If you view your medical answering service as a necessary evil for your practice, clinic, or healthcare facility, then one of two things are clear. Either you have the wrong perspective about the role they play, or you have the wrong answering service. When you have the right medical answering service handling your calls, they’re […]
Read MoreDiscover Why an Award-Winning Medical Answering Service Is Important
Don’t you wish there was a way to know if a medical answering service actually provided the high-quality service they claim to? Wouldn’t this be nice to know before you switch? Fortunately, there is a way. But few people know about it. Here’s the secret. When you select an award-winning medical answering service, you’ve chosen […]
Read MoreSelect a Medical Answering Service Thats Available When You Need It
Some answering services place restrictions on when you can use them. Perhaps you picked a rate plan that locks you into a certain schedule that doesn’t allow for variations. And some answering services don’t answer holiday calls unless you specify that you need them to. Or maybe you signed up for after-hours coverage, only to […]
Read More5 Easy Steps to Build Patient Satisfaction with Your Practice
Build Patient Satisfaction Patient satisfaction has many components besides positive outcomes from the care they receive. Excellent customer service and communication helps retain patients, improve online reviews, and elevate the practices standing in the community. Here are 5 important tips for you and your staff to improve patient satisfaction rates: Great first impressions. Patients may […]
Read MoreIs Tech Boosting or Dragging Down Your Productivity?
Is Technology Weighing Down Your Practice? New technology requires a learning period and time of adjustment after implementation. Just as the painful, yet temporary, period of withdrawals keeps many people chained to their addictions, the frustrating and difficult interval of adapting new technology can make you question whether it is boosting or dragging down your […]
Read MoreTop Tech Practices: Are Using in 2015 to Improve Performance
Tech To Help As the years pass, technology continues to change getting more and more helpful to our everyday lives. This is true in all industries, but can especially be true in the medical field, as you look at how far we’ve come in the advancement of medical practices just in the last 100 years, […]
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