Category: Medical Care

Patients Want the Human Touch When They Call

Your patients call you when they have a need. It could be a healthcare concern, to schedule an appointment, or to seek clarification on medical instructions. They might be inquiring about insurance, a charge, or making a payment. Or it may be something completely different. Regardless, they call you because they need your help. When […]

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Are You Using the Internet to Boost Your New Patient Ratios?

Utilizing The Internet Do you believe that marketing is necessary only for consumer goods and other “civilian” industries? The healthcare marketplace is full of providers competing for your patients. Marketing is how you differentiate yourself from all the others and tell people why they should choose your office. When it comes to current medical marketing […]

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Social Media—Does it Mix with Medical Practices?

Social Media And The Medical Community Social media is increasingly becoming about more than keeping up with friends and family. One-third of healthcare professionals are currently taking part in social media networks designed specifically with healthcare in mind… What are these professionally oriented social networking communities offering healthcare professionals? Career tips. Job openings. Medical advice […]

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Hiring Summer Intern Staff? Make Sure You Know the Rules

Hiring Summer Interns Although we primarily focus at MedConnectUSA on providing answering and telemessaging services, we also enjoy sharing the medical industry knowledge we have gained with our clients and site visitors. Did you know that the employment rules for summer intern staff are not always the same as those for non-temporary employees? You must understand the […]

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Theft of Patient’s Information a Concern for Practices

Patient Records Theft Maintaining the security and privacy of patient records is an ongoing concern for healthcare providers. The urgency was underscored by a recent SEC filing by publicly traded hospital operator Community Health Systems that revealed a major breach of their electronic system between April and June of 2014. The incident compromised the names, Social Security numbers […]

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