Worldwide Business Interview with Kathy Ireland
We are medical answering service specialists
Answering calls for doctors, dentists, and other healthcare providers is not the same as answering calls for plumbers, electricians, or birthday clowns. That’s why MedConnectUSA works only with healthcare providers and has become the one-stop medical answering service solution.
We deliver 100% HIPAA-compliant medical answering services, including after-hours phone support, secure private messaging, and disaster recovery services. Every call is answered by a medical teleservices expert.
100% U.S.A. Based, Never Outsourced
MedConnectUSA Introduction
MedConnectUSA
At MedConnectUSA, we pride ourselves on providing a 24-hour Medical Answering Service that you can truly rely on. Our highly-trained, effective, and energetic team is 100% U.S.A. based and are the perfect choice for you when looking for a dependable HIPAA-compliant medical answer service to serve the needs of your clinic or practice.
We work closely with health centers, physicians, hospitals, dental practices, and community health centers to ensure that we provide a medical answering service that meets their needs. At MedConnectUSA, we specialize in providing medical answering services and deal with those working in the medical field exclusively. With our award-winning 24/7 medical answering services you can be sure that your clinic and your patients get the care and attention that they deserve.
Our Medical Answering Services
When choosing a medical phone answering service, you need to be sure that you choose a medical answering services company that will deliver exactly what you need. At MedConnectUSA, we have been serving the medical industry across America since 1991. With our years of experience, we have developed a complete package of 24/7 medical answering services to fit perfectly with the needs of your practice.
As medical teleservices specialists, we offer a full range of both automated and live-operator services for chiropractors, physicians, doctor’s offices, health centers, and other healthcare practitioners. Our experienced and knowledgeable operators provide an unparalleled medical answering service and provide high-quality patient care support that will work seamlessly with your current operations.
We offer flexible packages with options for every clinic, practice, and medical office, no matter how big or small. At MedConnectUSA, we offer the following medical answering services:
Live Telephone Answering
Automated Voicemail Services
Backup Voicemail Services
Secure Messaging
Disaster Readiness
Call Center Services
Live Operators
Daytime Hours Answering
Disaster Recovery
HIPAA Compliant Services
The Benefits Of Choosing 24/7 Medical Answering Services With MedConnectUSA
100% U.S.A. based
All of our operators are based in America. Unlike some other 24/7 medical answering services, we never outsource our services. Every one of our operators is located in one of our strategically positioned call centers in the United States.
Here at MedConnectUSA, we understand the importance of privacy and security, especially in relation to the medical field. We are 100% HIPAA certified and strictly adhere to all of the guidelines. Since the law was put into effect in 1996, we have always ensured that we maintain compliance and are proud to say that we have implemented all the security measures necessary to remain up-to-code in order to deliver a reliable and functional HIPAA-compliant medical answering service.
Whether you are looking for a 24/7 medical answering service for a doctor’s office, medical office, healthcare center, or for an answering service for any other healthcare provider, look no further than MedConnectUSA. Serving the medical industry since 1991, we have more experience and are more knowledgeable than any of the other medical answering services companies out there.
With a full range of medical answering services to choose from, a team of highly trained and experienced US-based operators, and a fully HIPAA-compliant service, MedConnectUSA is the perfect addition to your medical facility. Give our expert team a call today and we’ll find the perfect solution to meet your needs.
At MedConnectUSA, we specialize in serving the medical industry and the medical industry alone. Each one of our operators is trained to the highest standard. They are highly skilled and very well-experienced in providing answering services for chiropractors, answering services for doctors, answering services for medical offices, health centers, and answering services for other healthcare practitioners.
What if I do not use a HIPAA-compliant answering service?
If medical professionals do not use a HIPAA-compliant answering service, the consequences can be severe. Violations of the HIPAA Privacy Rule can result in civil and/or criminal penalties. In addition, covered entities and their business associates may be subject to investigation and/or audits by the Office for Civil Rights (OCR).
Under the HIPAA Privacy Rule, covered entities must use appropriate safeguards to protect the confidentiality, integrity, and availability of electronic protected health information (ePHI). Business associates of covered entities must also implement reasonable and appropriate safeguards to protect ePHI.
Answering services that are not HIPAA-compliant may not have adequate safeguards in place to protect ePHI. This could lead to a data breach, which could jeopardize the privacy of a patient’s health information.
Medical Call Center
MedConnectUSA is an award winning medical call center. Medical calls are almost always urgent and require a quick response. Relying on in-house staff or inexperienced call center executives can be risky and inconvenience the patients. When people call for medical assistance, they require a calm and confident voice at the other end. They don’t want someone who is easily distracted, rushes through calls, or is unable to respond to emergencies.
At MedConnectUSA, we have trained and competent staff who respond well under pressure. They know how to handle different kinds of medical calls with a calm, cool demeanor. Our award-winning services won’t just help patients, they also improve your practice’s reputation.
