Given the rapid changes in healthcare and with more patients taking control of their health and jumping providers at the smallest of slights, patient retention is now more critical than ever. To address this, you seek every advantage you can to provide a great patient experience in your office, clinic, or facility. You do everything […]
Read MoreText messaging, also known as SMS, is blowing up, and with good reason. Even top medical call center services utilize texting. Uber-effective, 98% of text recipients read messages 90% within 3 minutes. Offering simple and effective communication, healthcare providers are scrambling to take advantage of its high contact and rapid response rate. But not so […]
Read MorePatient Acquisition—A medical practice may not seem to have much in common with a retail business, but there is one important aspect they both share: the constant need to build customer and patient bases. Even your current base is subject to attrition due to factors such as families moving out of town.Your marketing plan should […]
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