Ready Assist Provides Cost Savings and Flexibility
Ready Assist also offers the flexibility to direct non-emergency callers to an automated attendant for additional screening.
Cost Saving Ready Assist
For many clients, there’s no need to choose between an automated attendant and live operators: MedConnectUSA’s Ready Assist can give you the best of both worlds. It combines the cost savings of automated answering systems with the capabilities of live operator support.
Ready Assist offers responsiveness that many other call centers can’t provide. Helping your patients connect directly to on-call staff without going through an operator, while enabling immediate operator intervention if the automated system can’t locate a designated on-call provider.
Ready Assist also offers the flexibility to direct non-emergency callers to an automated attendant for additional screening.
Ready Assist Advantages:
- Live Telephone Answering
- Automated Voicemail Services
- Daytime Hours Answering
- Live Operators
- Backup Voicemail Services
- Secure Messaging
- Disaster Recovery
- HIPAA Compliant Services
Contact MedConnectUSA to decide if Ready Assist is the right solution for your office
Ready Assist combines the cost savings of an automated attendant with the responsiveness of live operators.