Moving toward a New Normal
You have no doubt heard the phrase “moving toward a new normal.” It carries with it a vague and uncomfortable realization that what once was may no longer be. The ideas of working from home, social distancing, and self-quarantine are not likely temporary phenomena that we will one day move beyond. These concepts may form […]
Why Healthcare Providers Need 24/7 Medical Answering Service
In today’s competitive healthcare environment, when your phone rings you better be ready to answer it. If you don’t, it’s possible you’ll never get a second chance. In a society that seeks instant answers, patients will often hang up and phone someone else. That’s where a 24/7 medical answering service fits in. Don’t assume patients […]
No-Call/No-Shows Costing You? Trim the Fat with Text Messaging Appointment Reminders
You employ the help of medical call center services to keep you informed of patient needs, but are you keeping patients informed of yours? Missed appointment are bad for everyone, mucking up the works for your staff and your patients. Unfortunately, reminder postcards get mixed-up in the mail, your unfamiliar number (and phone reminders) unanswered, […]
