Category: Medical Answering Services

What Steps Does Your Medical Answering Service Take to Provide Continuous Availability?

Most all medical answering services can cover your phone calls 24/7. That, of course, assumes all their equipment is operating properly and nothing interrupts their service. But problems happen. Telephone cables get cut, electricity goes out, or a building becomes unusable. These things keep an answering service from providing the around-the-clock service they promised. That’s […]

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Discover What a Full-Service Medical Answering Service Can Do for You

Most any answering service can claim to handle medical accounts, but not everyone specializes in it or gives it their full focus. And even those medical answering services that only handle healthcare-related accounts aren’t always a full-service provider. Here are some of the things you can expect from a full-service medical answering service: 24/7 Phone […]

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Integrate Medical Answering Service with Telephone Triage for Successful Outcomes

Most every healthcare provider struggles with how to effectively meet the needs of their patients outside of regular office hours. It’s a difficult balance to maintain. Providers who make themselves too available risk burn out. Yet providers who aren’t available at all, risk losing patients to other providers who are. The ideal solution hinges on […]

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Why the Best Medical Answering Services and Telephone Triage Providers Choose to Specialize

Medical practices need to be available to their patients anytime of the day or night. That’s what they expect. If you don’t provide it, they’ll go to someone who will. However, it’s equally unwise to attempt to provide this 24/7 coverage yourself. Your quality of life will suffer, your work/life balance will become unbalanced, and […]

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Achieve Continuity of Care with a Medical-Only Answering Service

Continuity of care means different things to different people. It looks at the consistent provision of healthcare for the long-term, it also addresses coordination of healthcare for the short-term. In a very practical sense, continuity of care implies no interruption in the provision of healthcare. It also seeks to ensure that every detail receives the […]

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