Is Your Medical Answering Service Always Prepared?
How ready is your answering service to provide you with the support you need when conditions change suddenly, and unprecedented situations evolve overnight? A basic answering service can’t pivot so quickly. That’s why it’s important to have a competent medical answering service handle the calls for your practice, clinic, or healthcare facility. Their industry focus […]
When Is the Best Time to Plan for Disasters?
In the healthcare industry we hope that disasters will never occur, yet we know they will. These may be in the form of a natural disaster, a manmade crisis, or a medical emergency, which in the most extreme instance implies a worldwide pandemic, such as Coronavirus disease (COVID-19). Although the type of a future disaster […]
Maintain Healthcare Communications in the Midst of a Pandemic
When a disaster occurs, one key to successfully navigating it is to maintain an open communication channel so your patients can reach you whenever they need to. In addition to normal healthcare needs, in the middle of a crisis, such as a pandemic, patients have a heightened sense of concern about their health and well-being. […]
