Medical Answering Service NY
MedConnectUSA, Rated #1 for medical answering services and medical call centers in New York. Medical establishments like hospitals, dental practices, clinics, rehab centers, community health centers, and other similar establishments need to provide some form of telephone support to patients. This support helps patients arrange appointments, handle emergencies, and get all the service-related information they need.
Specially trained, HIPAA-compliant professionals provide our medical answering services in New York. These experts take the time to ensure all patient queries are handled professionally. Our medical answering services are comprehensive and designed to offer callers competent support. We provide services like:
- Live telephone answering
- Call center services
- Automated voicemail services
- Daytime hours answering
- Secure messaging
- Disaster recovery
- Backup voicemail services
If you’re looking for expert medical answering services in New York, give us a call. We can set up a customized medical answering service in 24-48 hours. We take time to understand your practice and its requirements before setting up service. Our company will provide a local New York number, so you don’t have to deal with long-distance or toll costs.
Our company is 100% USA-based, and we don’t hire work-out-of-home operators. This ensures that you get the highest quality medical answering solutions possible. We’ve been in this industry for more than 30 years and know how to offer comprehensive medical answering services in New York. With us, your patients won’t have to deal with long hold times, distracted operators, or multiple operators on the same call. Our professional answering service team is trained to remove all kinds of friction and deliver a seamless service to patients.
Medical Call Center in New York
Medical professionals hesitate to use call centers because they feel that outsourced services don’t work for their practice. Standard outsourcing is a good option for businesses like plumbing, finance, and retail, but it doesn’t work for medical offices. Our medical call center in New York offers all the support your patients need, and expert US-based operators provide this support. We have medical call centers based in several strategic locations in the country, which means patients will always get a prompt and consistent response.
Our services comply with the privacy and security standards set by HIPAA. We never share patient information and records with any third party, which isn’t always the case with outsourced call center services. Companies based outside the country don’t have to follow U.S. privacy standards requirements and your patient information might not be as secure as it should be.
