Otorhinolaryngology Answering Service
Otorhinolaryngology / Ear, Nose, and Throat ENT Doctors Answering Service / Call Center
Otorhinolaryngology / Ear, Nose, and Throat ENT emergencies are common in daily life and emergency rooms. Ear, Nose, and Throat ENT emergencies are not limited to any one age group, although it is not out of place in an Ear, Nose, and Throat ENT office to find a young child with a foreign object stuck in their nose or ear.
As an Ear, Nose, and Throat ENT office or specialist you know patients can experience Ear, Nose, and Throat ENT trauma at any time day or night. Your patients need you to be available 24-7-365. The moments you do have away from work as an Ear, Nose, and Throat ENT doctor are very limited, you do not want to spend your time receiving calls and messages for matters that do not need your immediate attention. You need an ENT call center that knows how to handle patient concerns no matter if they are urgent or if the call is routine and can wait.
With emergencies ranging from earaches to facial bone fractures, you want an Ear, Nose, and Throat ENT answering service that will make sure you are contacted immediately for all urgent medical needs.
If you would like an Ear, Nose, and Throat ENT answering service that will make sure you are not contacted for routine calls such as appointment cancelations then MedConnectUSA is the right choice for your office. Our ENT answering service operators are trained to carefully follow the instructions for your office. As we all know, no two Ear, Nose, and Throat ENT offices handle their calls the same. Our ENT answering service operators know to make sure your scripting is followed and that messages are only sent based on your instructions.
Our Ear, Nose, and Throat ENT answering service team also knows to verify all the information we collect during the call to make sure your providers are getting the most accurate information possible. We know the last thing you want is a scared child with a bead stuck up their nose to depend on your help, and not having the correct number to call them back.
As a strictly medical answering service for over 30 years, our team knows the importance of your Ear, Nose, and Throat ENT calls. If a patient is in an accident in the middle of the night, you want to know your calls are being handled by the best possible Ear, Nose, and Throat ENT answering service. Patients and hospitals depend on prompt service from your Ear, Nose, and Throat ENT at any time day or night, and at MedConnectUSA, we understand that.
As an Ear, Nose, and Throat ENT answering service we know that your after-hours calls are very important. We also know that calls received during office hours need prompt attention as well. Our team of Ear, Nose, and Throat ENT answering service professionals will make sure every call to your Otorhinolaryngology office is answered quickly so patients do not wait on hold. If your house staff has trouble keeping up with your calls while handling patients and tasks in the office, you can depend on our ENT answering service operators to professionally handle your calls.
Otorhinolaryngology / Ear, Nose, and Throat offices nationwide use our medical answering service as an overflow service to make sure no calls in their office are ever missed.
Could you imagine never missing a call to your office again? Could you imagine patients never waiting on hold again? Your Otorhinolaryngology / Ear, Nose, and Throat office could be known for its excellent patient services in addition to its outstanding ENT healthcare.
The staff you have in-house will still have the opportunity to take calls if they are available. If your staff or receptionist is assisting patients in the office and are unavailable to handle a phone call, the call will automatically roll over to our highly trained ENT answering service operators. This will allow your staff to focus on the patients in your office without the worry of answering every call.
Are you looking to make sure all your calls are handled by highly trained ENT answering service professionals? Submit a request here or give us a call today. The ENT answering service professionals at MedConnectUSA would be happy to answer any questions you have and provide you with a customized quote today.
