Supporting medical practices is our specialty
Specialized medical answering service solutions
MedConnectUSA provides teleservices for only one type of business: medical offices. We don’t answer calls for plumbers, electricians, or any other service industries. That means your patients’ calls never take a backseat to anything less important.
Our exclusive focus on medical office support also means that every one of our operators understands the challenges of handling patient phone calls for medical clinics, dental practices, chiropractors, physical therapists, and other medical practitioners.
We only work with doctors, dentists, hospitals, and other medical practices; that gives us more experience and a better understanding of the service and support your patients require.
Medical Answering Service Specialists
Every operator is specially trained to provide medical answering services, with ongoing training to keep them up to date on changes in the healthcare industry and privacy laws.
Highly Trained Live Operators
We use encrypted communications, secure web portals, and advanced security protocols to ensure all of our medical answering services meet HIPAA requirements.
100% HIPAA-Compliant
From routine physician answering services to complete disaster recovery assistance, we are the medical answering service experts. We provide custom solutions that help patients, healthcare providers, and staff stay connected 24/7.
A Full Range of Answering Services
All our operators are MedConnectUSA employees located in one of our U.S. call centers, so you can be certain your patients’ phone calls and messages are being handled by medical answering service professionals.
100% U.S.A. Based, Never Outsourced
Your medical office has specific requirements, so we’ll work with you to develop the right combination of medical answering services and a custom rate plan just for you.
Flexible Rate Plans
