Disaster Recovery Support
When a tornado, flood, hurricane, or other disaster closes your office, the last thing you want is for your patients’ calls to go unanswered — you need a medical answering service that can handle calls when you can’t.
Disaster Recovery Support
When a tornado, flood, hurricane, or other disaster closes your office, the last thing you want is for your patients’ calls to go unanswered — you need a medical answering service that can handle calls when you can’t.
We have multiple redundant facilities in the US, all located in areas that almost never experience severe weather or other disasters. We’ve engineered all our systems to provide a level of redundancy that guarantees that your answering services, call forwarding, email, and secure messaging will be there when you need them the most.
Our Medical Answering Services Will Always Be There
Multiple Redundant Facilities
Each of our US-based facilities has been carefully sited to minimize risks from severe weather, earthquakes, floods, and other natural disasters.
Backup Protection for Short and Long-Term Outages
All of our medical answering service computer systems and operator stations are connected to uninterrupted power supplies, and our facilities include 100kw generators that can supply power during long-term outages.
Iron Mountain Data Backup
Secure cloud backup ensures critical business information can be recovered quickly and efficiently to keep your office running.
Redundant Phone Providers with Backup
We contract for phone services with three different providers and have the ability to reroute call traffic as needed.
Emergency Facilities On Standby
We have emergency backup plans in place to relocate operations if a major disaster threatens one of our facilities.
