A chain is only as strong as its weakest link. That weak link in a chain is where it will break when it’s pulled too hard. It represents a single point of failure. Once that link breaks, the chain becomes worthless. Now apply this weak-link concept to communication with your patients. What is this weak […]
Read MoreHow do patients view your healthcare services? Are you a low-cost provider or a high-quality practitioner? Though there may be a niche for inexpensive healthcare, most people want quality. With their very lives at stake, they want the best. This same thinking applies to every aspect of a practice or clinic. A Quality Mindset Do […]
Read MoreIn today’s economy, patients have options. They have more options than ever before. This makes it even more important to strive to retain them as patients. Not only can they select a different healthcare provider or a competing healthcare system, they can also go to a walk-in clinic or urgent care facility. In addition to […]
Read More