Month: February 2021

Should You Go with an Answering Service Specialist or Generalist?

There are many answering services that you could consider to handle the medical-related calls for your practice, clinic, or healthcare facility. Most answering services are general-purpose providers. They are easy to find.  Contrast the general-purpose answering service with a specialty answering service. The specialist answering service focuses on one or two market niches or industries. […]

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3 Steps to Take When Your Answering Service Disappoints You

What is your attitude toward your medical answering service? Do you view them as a cost to control or as a critical part of serving your patients? Think about your answer. From a strict financial standpoint, keeping your costs—including your answering service—low maximizes profit. You need a profit if you want to endure as a […]

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