Month: October 2021

Do You Feel Your Practice Doesn’t Receive the Attention You Deserve?

You hire an answering service to handle the after-hours telephone communications for your medical practice. With this comes expectations on your part for quality outcomes. But do you ever wonder if your practice receives the attention you deserve? Here are some warning signs that your answering service lacks focus. They Don’t Answer Your Line Correctly  […]

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Is Your Answering Service Sleeping on the Job?

Some answering services, particularly small ones, may allow their staff to sleep at work. Seriously. Sleeping on the job has happened—especially late in the evening and on third shift. Though this is most assuredly not acceptable here and at other leading medical answering services, be aware that this can happen.  And sometimes a fatigued agent […]

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