We live and exist in an era of uncertainty. This is no truer than for the healthcare industry, which is on the front lines, adapting to ever-changing expectations and healthcare best practices. As your practice, clinic, or healthcare facility grapples to adapt, don’t overlook the possible role that your venerable medical answering service can take […]
Read MoreWe’ve already looked at the factors to consider when calculating the ROI of hiring a medical answering service. But the success of your healthcare organization is about more than numbers; it’s also about people. Cost aside, there’s a human aspect to providing a great telephone experience for your callers and patients. Though this […]
Read MoreWhen you think of a medical answering service, you probably imagine a company that answers calls on the evenings and weekends. They take messages and dispatch urgent calls to on-call staff. This is a correct understanding and is a common function of healthcare answering services. However, a medical telephone answering service is for more than […]
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