Does Your Doctor Answering Service Take HIPAA Training Seriously?
Under HIPAA regulations, you are a covered entity (CE), and your answering service is your business associate (BA). This means that just as you ensure your staff follows the strictest of HIPAA guidelines, so too should your answering service. Though HIPAA training falls on them, you, as a covered entity, are responsible for their compliance. […]
Why Dental Offices Should Use a Medical Answering Service
As a dentist with a growing dental practice, you know the importance of keeping an open line of communication with your patients and potential patients. Though much of the work you do happens during regular business hours, that doesn’t mean you should only answer your phone then. The smart move is to answer your phone […]
