Month: September 2014

Three Tips to Improve Medical Practice Efficiency

People are always looking for ways to put more hours in the day. When you’re operating a medical practice, where your patients’ well-being is dependent on prompt attention, time becomes even more essential. Streamlining the operations of your office keeps you from getting bogged down in time-wasting roadblocks. Improved efficiency goes hand-in-hand with greater patient […]

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Three Tips to Improving Your Bed Side Manner

In the quest to provide the best patient care and outcomes, providers often look past relatively small details regarding bedside manner. From the patient’s perspective, doctors and other providers can greatly impact the customer service experience and even the quality of care received¬óresearch suggests better bedside manner leads to better long-term results. Here are some […]

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Five Tips to Helping Your Receptionist Improve Customer Relations

Handling reception requires lots of multi-tasking the front desk needs organization, patients in the waiting room need assistance, and the ringing phone can be source of stress. Here are helpful phone answering tips for healthcare receptionists to improve patient care. Be prepared and organized Don’t let the front desk area become a collage of Post-It […]

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