Improving Your Practice with Five Easy Steps
In order to make your medical practice run like clockwork, you must streamline the business activities. That being said, here are five easy steps for improving your practice. Streamline your scheduling process Poor scheduling is one of the biggest causes of patient dissatisfaction. That is because it will create longer wait times, confusion, overbooked days […]
Reduce Your Work Load by Using a 24/7 Medical Answering Service
As a medical professional it can be difficult for your staff to manage customer service in addition to your countless other duties. Likewise, patients hate being put on hold or being unable to receive customer service due to limited hours or busy phone lines. The best solution to this problem is to find good medical answering […]
When Disaster Strikes – Our Medical Answering Services Are There!
A local disaster can strike at any time, and you should be prepared for them to happen. The first step in this regard is to make certain that you have the right tools in place to field the initial medical emergency phone call. At MedConnectUSA, we are prepared to handle your practice’s medical emergency phone calls. […]
HIPAA Regulations Effect on Dentists
The Health Insurance Portability and Accountability Act (HIPAA) was established to address security of healthcare data in our increasingly high-tech world. Make sure you understand the effects of this act on your dental practice to ensure that your business remains in compliance. Just as it applies to civil and criminal law, ignorance of HIPAA requirements is […]
HIPAA Changes Are You Compliant?
In the wake of HIPAA’s Omnibus Rule, which went into full effect on September 23, 2013, a round of audits is being prepared by its enforcement arm, the Office for Civil Rights (OCA). Have you ensured that your business is in full compliance with these new measures? Reviewing procedures now can prevent serious issues down […]
What to Look for in a Medical Messaging Service – Part 2
Smartphones and tablets have become a valuable tool for healthcare providers. However, as noted in our previous post, the possibility of a HIPAA data breach has made their use risky. Standard texting services lack the security features necessary to protect patient information. To take full advantage of mobile technology, physicians must invest in a HIPAA-compliant, […]
What to Look for in a Medical Messaging Service
The combination of mobile communications and smartphone technology has revolutionized healthcare. The ability to instantly communicate and share patient information with colleagues and medical office staff has increased physician collaboration, improved medical office staff efficiency, and enhanced patient care. Unfortunately, HIPAA rules have put the brakes on the use of mobile technology in healthcare; turning […]
Communication Is Key to Success of Concierge Practice
Concierge medical practices are trending in healthcare. Physicians are finding that many patients are willing to pay a premium for more personalized healthcare. In concierge medicine, patients typically pay an annual fee or retainer in exchange for enhanced medical care and greater access to the physician. The type of care and level of physician access […]
More Tips on Handling Negative Online Reviews
More patients seem to be taking a Trip Advisor approach to choosing their doctors and dentists. Traffic is heavy at online physician review sites that offer patient-reported reviews of local healthcare professionals. A study reported by USA Today found that 1 in 4 consumers check online physician reviews, although only 1 in 20 take the […]
How to Handle a Negative Online Review of Your Medical Practice
Can one cranky patient deep-six your medical career? Probably not, but an unhappy patient who posts a negative review online can take a bite out of your reputation and may scare away new patients. If you or your practice rack up several negative reviews or get a moderate to low rating on one of the […]
