What to Look for in a Medical Messaging Service – Part 2

Smartphones and tablets have become a valuable tool for healthcare providers. However, as noted in our previous post, the possibility of a HIPAA data breach has made their use risky. Standard texting services lack the security features necessary to protect patient information. To take full advantage of mobile technology, physicians must invest in a HIPAA-compliant, […]

What to Look for in a Medical Messaging Service

The combination of mobile communications and smartphone technology has revolutionized healthcare. The ability to instantly communicate and share patient information with colleagues and medical office staff has increased physician collaboration, improved medical office staff efficiency, and enhanced patient care. Unfortunately, HIPAA rules have put the brakes on the use of mobile technology in healthcare; turning […]

Communication Is Key to Success of Concierge Practice

Concierge medical practices are trending in healthcare. Physicians are finding that many patients are willing to pay a premium for more personalized healthcare. In concierge medicine, patients typically pay an annual fee or retainer in exchange for enhanced medical care and greater access to the physician. The type of care and level of physician access […]

More Tips on Handling Negative Online Reviews

More patients seem to be taking a Trip Advisor approach to choosing their doctors and dentists. Traffic is heavy at online physician review sites that offer patient-reported reviews of local healthcare professionals. A study reported by USA Today found that 1 in 4 consumers check online physician reviews, although only 1 in 20 take the […]

How to Handle a Negative Online Review of Your Medical Practice

Can one cranky patient deep-six your medical career? Probably not, but an unhappy patient who posts a negative review online can take a bite out of your reputation and may scare away new patients. If you or your practice rack up several negative reviews or get a moderate to low rating on one of the […]

Physician Conundrum: To Text or Not to Text? – Part 2

Smartphones have become a vital healthcare tool; but unsecured text messaging does not meet HIPPA regulations, placing physicians at potentially serious legal and financial risk. That risk prompted the Cooperative of American Physicians to recommend that its members not use smartphones to text protected health information. As we pointed out in our previous post, we […]

Physician Conundrum: To Text or Not to Text?

Smartphones have made communication and collaboration between healthcare providers faster, easier and more effective. Consider the following statistics: 80% of physicians use smartphones at work. (mHealth Watch) 43% of doctors use smartphones to reference drug data and 31% use their phones to make prescribing decisions. (MobiHealthNews) However, despite the obvious advantages smartphones offer, California’s Cooperative […]

Go for the Gold: Productivity Tips from Olympic Athletes

The Olympic flame may have been extinguished in Sochi, but the amazing feats of athleticism we witnessed will linger in memory. Athletes don’t achieve Olympic perfection without years of hard work and an ability to maximize their productivity. From the effort Sochi Olympians put into their quest for gold, we can learn some valuable lessons. […]