Select a Medical Answering Service That’s Available When You Need It
Some answering services place restrictions on when you can use them. Perhaps you picked a rate plan that locks you into a certain schedule that doesn’t allow for variations. And some answering services don’t answer holiday calls unless you specify that you need them to. Or maybe you signed up for after-hours coverage, only to […]
Is Tech Boosting or Dragging Down Your Productivity?
Is Technology Weighing Down Your Practice? New technology requires a learning period and time of adjustment after implementation. Just as the painful, yet temporary, period of withdrawals keeps many people chained to their addictions, the frustrating and difficult interval of adapting new technology can make you question whether it is boosting or dragging down your […]
5 Easy Steps to Build Patient Satisfaction with Your Practice
Build Patient Satisfaction Patient satisfaction has many components besides positive outcomes from the care they receive. Excellent customer service and communication helps retain patients, improve online reviews, and elevate the practices standing in the community. Here are 5 important tips for you and your staff to improve patient satisfaction rates: Great first impressions. Patients may […]
Top Tech Practices: Are Using in 2015 to Improve Performance
Tech To Help As the years pass, technology continues to change getting more and more helpful to our everyday lives. This is true in all industries, but can especially be true in the medical field, as you look at how far we’ve come in the advancement of medical practices just in the last 100 years, […]
4 Effective Ways to Drive Patient Acquisition
Patient Acquisition A medical practice may not seem to have much in common with a retail business, but there is one important aspect they both share: the constant need to build customer and patient bases. Even your current base is subject to attrition due to factors such as families moving out of town. Your marketing […]
Practice Tips: Help Physicians Stay on Schedule
Take The Stress Out Of The Office Is your office lagging behind, leaving patients frustrated and staff clambering to catch up throughout the day? You may be overlooking scheduling essentials that can help physicians more effectively manage patients in a timely manner. What type of techniques are commonly practiced at punctual offices? Show up early.It […]
Do Physician Assistants Help or Hurt Your Practice
Physicians Assistants When the Affordable Care Act went into effect, it ushered an immediate influx of tens of millions of newly insured people into the healthcare system. With a shortage of doctors to meet the demand, many providers are turning to physician assistants, or PAs, to pick up the slack. The Bureau of Labor Statistics […]
Social Media—Does it Mix with Medical Practices?
Social Media And The Medical Community Social media is increasingly becoming about more than keeping up with friends and family. One-third of healthcare professionals are currently taking part in social media networks designed specifically with healthcare in mind… What are these professionally oriented social networking communities offering healthcare professionals? Career tips. Job openings. Medical advice […]
Are You Using the Internet to Boost Your New Patient Ratios?
Utilizing The Internet Do you believe that marketing is necessary only for consumer goods and other “civilian” industries? The healthcare marketplace is full of providers competing for your patients. Marketing is how you differentiate yourself from all the others and tell people why they should choose your office. When it comes to current medical marketing […]
Theft of Patient’s Information a Concern for Practices
Patient Records Theft Maintaining the security and privacy of patient records is an ongoing concern for healthcare providers. The urgency was underscored by a recent SEC filing by publicly traded hospital operator Community Health Systems that revealed a major breach of their electronic system between April and June of 2014. The incident compromised the names, Social Security numbers […]
