Tips for Handling HIPAA Healthcare Audits

When HIPAA compliance audits start next year, healthcare legal experts expect the biggest penalties to be assessed for willful neglect and the greatest compliance problems to come from downstream vendors of regulated medical entities. Under the new HIPAA Omnibus Rule, medical practice business associates and service providers are, for the first time, being held to […]

Tips for Handling HIPAA Healthcare Audits

When HIPAA compliance audits start next year, healthcare legal experts expect the biggest penalties to be assessed for willful neglect and the greatest compliance problems to come from downstream vendors of regulated medical entities. Under the new HIPAA Omnibus Rule, medical practice business associates and service providers are, for the first time, being held to […]

Dealing with Emergencies on the Phone

For people making an emergency call, one of the best qualities of medical answering services is the calming and controlled voice on the other end. The best operators are trained in how to handle all types of calls but emergencies require particular tact and talent. A caller undergoing unusual stress or fear might shout, cry, […]

HIPAA-Compliance Audits to Target Medical Service Partners

With implementation of the HIPAA Omnibus Rule, the government is already gearing up for the 2014 launch of an aggressive HIPAA auditing campaign. The Department of Health and Human Services Office of Civil Rights (OCR), which is tasked with managing the audit program, has promised an aggressive roll-out that will target both medical providers and […]

HIPAA-Compliance Audits to Target Medical Service Partners

With implementation of the HIPAA Omnibus Rule, the government is already gearing up for the 2014 launch of an aggressive HIPAA auditing campaign. The Department of Health and Human Services Office of Civil Rights (OCR), which is tasked with managing the audit program, has promised an aggressive roll-out that will target both medical providers and […]

4 Key Best Practices of Successful Medical Groups

Top-performing medical groups excel in four key areas, according to reports by the Medical Group Management Association (MGMA). Based on survey data, annual MGMA reports on the Performance and Practices of Successful Medical Groups have plumbed medical office best practices for the key performance standards that have the greatest impact on medical practice success. The […]

Medical Office Efficiency Is Everyone’s Job

A recent article in Outpatient Surgery Magazine on increasing room turnover speed offered an appropriate lesson for clinics and medical and dental practices. In emergency room and operating room settings, the ability to keep room turnover moving at a fast pace allows more patients to be seen and makes the most efficient use of physician […]

Google Helpouts: New Tool for Medical Practices?

Google has launched a new service dubbed Helpouts that has the potential to become a useful tool for doctors, dental practices, clinics, hospital departments and other healthcare providers. In what might be called an expert version of Hangouts, Google’s popular video chat phenomenon; Helpouts offers secure, pay-per-use video consultations with vetted experts in fields ranging […]

Medical Home Model Driven by Physician Shortages, Economic Pressures

A shortage of primary care physicians, growing competition from retail clinics and  increased economic pressures have many family practices exploring the potential of the medical home model to make more efficient use of medical practice resources. Adding to their burden is increased government regulation, particularly new HIPAA compliance regulations and documentation and reporting requirements associated […]

Finding Secure Solutions for Medical Text Messaging

Smartphone technology has revolutionized the way physicians, dentists, hospitals and clinics communicate with each other, their office staffs and their patients. Short Message Service (SMS) text messaging has made medical communication more efficient and more personal, adding value to patient care and strengthening the link between patients and their healthcare providers. But text messaging also […]