Live Messaging Service Key to Patient-Centered Health Care

Patient-centered health care is gaining traction as an attractive solution to both better patient care and greater physician and patient satisfaction. A new patient-centered program being tested jointly by the University of California at Los Angeles (UCLA) and the University of Southern California (USC) that is getting rave reviews from patients, physicians¬†and nurses could serve […]

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Why Providing Quality Customer Service Should Be a Critical Consideration for Medical Offices

If you are a doctor, dentist, hospital department or medical clinic, providing quality customer service to your patients is a quality of care as well as a financial issue. Medical providers must consider customer service in a somewhat different light than most business offices. For both medical and non-medical offices, customer service quality impacts business […]

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