MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
Sometimes business decisions for the expenditure of money are made based on their ROI (return on investment). This is often true in healthcare. The basic calculation for ROI
In a prior post we asked the question, “Are you ready for the storm?” In it we discussed ways your answering service can help your practice, clinic, facility,
When most people think of medical answering services, their mind jumps to after-hours coverage. They think about taking messages for routine calls and dispatching urgent ones to on-call
Although winter hasn’t officially started, its effects have already occurred in much of the country. Snowstorms, ice storms, and freezing rain, along with cooler temperatures. Is your practice,
With the holidays coming up, now is a great time to review the information your answering service has about your practice, clinic, or facility. Ideally this should be
If you want to hire a medical answering service for your hospital, clinic, or practice, is location that important? Why can’t you select an offshore provider and possibly
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) has been with us for over two decades. The ramifications of this act are wide-ranging and ever evolving.
Some answering services only handle healthcare related accounts, and other answering services refuse to even consider medical clients, but most answering services are happy to take on any
Hospitals, clinics, and doctors are always looking for a way to save money. A few cents here and a couple dollars there can add up over the course
When it comes to medical answering services, bigger isn’t always better. A larger size doesn’t imply better service or enhanced quality. In fact, it could be the opposite.
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
