MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
According to a recent survey by Software Advice, 97 percent of the respondents expressed dissatisfaction with medical office wait times. Actually, you probably didn’t need a survey to
News stories about financial data like credit card numbers being compromised by electronic security breaches have become increasingly regular. An even greater risk is posed by the theft
With increased competition and constantly changing regulations in the healthcare industry, you need a medical answering and telemessaging services company that understands the importance of keeping all of
People are always looking for ways to put more hours in the day. When you’re operating a medical practice, where your patients’ well-being is dependent on prompt attention,
Do you think that your medical practice is exempt from marketing? It takes more to be successful than simply opening your front door. Your business plan should include
In the quest to provide the best patient care and outcomes, providers often look past relatively small details regarding bedside manner. From the patient’s perspective, doctors and other
Attracting new patients to your practice is only half the battle. Thanks to factors like the Affordable Care Act and online access to information, it’s easier than ever
Handling reception requires lots of multi-tasking the front desk needs organization, patients in the waiting room need assistance, and the ringing phone can be source of stress. Here
Online reviews are essential to how your customers will come to know your brand. Ninety percent of customer buying decisions are influenced by positive online reviews 86 percent
In the pre-Internet days, publicity about physicians and medical practices was largely word-of-mouth. With the growth of social media, online comments are preserved for a potential audience of
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
