MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
Most all medical answering services can cover your phone calls 24/7. That, of course, assumes all their equipment is operating properly and nothing interrupts their service. But problems
Most any answering service can claim to handle medical accounts, but not everyone specializes in it or gives it their full focus. And even those medical answering services
Most every healthcare provider struggles with how to effectively meet the needs of their patients outside of regular office hours. It’s a difficult balance to maintain. Providers who
Some people shop for a medical answering service based on its price. But when they do, they forget that quality, or the lack thereof, carries its own price
Medical practices need to be available to their patients anytime of the day or night. That’s what they expect. If you don’t provide it, they’ll go to someone
Continuity of care means different things to different people. It looks at the consistent provision of healthcare for the long-term, it also addresses coordination of healthcare for the
Given the rapid changes in healthcare and with more patients taking control of their health and jumping providers at the smallest of slights, patient retention is now more
When patients call your office after hours, they have one of two objectives. Either they want medical advice, or they need assistance managing their healthcare. Although these two
The healthcare industry has seen many changes in the past few decades. One key area is an increased reliance on technology for testing and treatment, as well as
When it comes to the telephone, most everyone prefers to talk to a person rather than interact with a machine. Yet sometimes, and for some applications, an automated
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 23 times, including the last twenty years in a row!
