MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
A growing trend in the call center and answering service industry is tapping home-based agents and using remote personnel. Though this offers many benefits to the answering service,
Most people get into healthcare to help patients. Yet to accomplish this, there’s a business side to healthcare. While a practitioner may look at a health need or
If you take your medical practice seriously, you should take your answering service seriously too. Though some in the healthcare industry dismiss their answering service as unimportant, the
When your patients and callers reach your answering service, they can’t see the operators or where they’re located. But does that mean location doesn’t matter? You may conclude
As a dentist with a growing dental practice, you know the importance of keeping an open line of communication with your patients and potential patients. Though much of
If your medical practice or healthcare facility is important to you, then it matters who you select as your answering service. If serving your patients with excellence and
Most people want their answering services to answer their phone calls fast. But that’s a misleading request and fails to accomplish with they’re truly after. What’s more important
Too many answering services put their healthcare clients at risk when it comes to following HIPAA (Health Insurance Portability and Accountability Act of 1996) guidelines. Some aren’t aware
We often fall into a different mode during the holidays. As much as we try to keep business as usual between Thanksgiving and New Year’s Day, it’s hard
In healthcare, communication with patients is key. This starts with doctor-patient communication and extends to interactions between medical staff and patients. However, one thing that’s often overlooked is
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
