What to Look for in a Medical Messaging Service

The combination of mobile communications and smartphone technology has revolutionized healthcare. The ability to instantly communicate and share patient information with colleagues and medical office staff has increased physician collaboration, improved medical office staff efficiency, and enhanced patient care. Unfortunately, HIPAA rules have put the brakes on the use of mobile technology in healthcare; turning […]

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Physician Conundrum: To Text or Not to Text? – Part 2

Smartphones have become a vital healthcare tool; but unsecured text messaging does not meet HIPPA regulations, placing physicians at potentially serious legal and financial risk. That risk prompted the Cooperative of American Physicians to recommend that its members not use smartphones to text protected health information. As we pointed out in our previous post, we […]

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Physician Conundrum: To Text or Not to Text?

Smartphones have made communication and collaboration between healthcare providers faster, easier and more effective. Consider the following statistics: 80% of physicians use smartphones at work. (mHealth Watch) 43% of doctors use smartphones to reference drug data and 31% use their phones to make prescribing decisions. (MobiHealthNews) However, despite the obvious advantages smartphones offer, California’s Cooperative […]

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New HIPAA Rule Gives Patients Direct Access to Lab Reports

The Department of Health and Human Services (HHS) continues to tweak HIPAA privacy rules. Most recently HHS strengthened patients rights to lab report access by allowing laboratories to give completed report results directly to patients or their designated representatives. The new rule, which supersedes all state laws, goes into effect April 7, 2014 with laboratory […]

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Two Key Features of HIPAA-Compliant Text Messaging

Locking in a secure text messaging service is considered one of this year’s top health IT priorities by medical offices, clinics and healthcare providers. A fast and convenient method of sharing patient information, text messaging has become the medical community’s preferred method of consulting between colleagues about patient care. Sharing patient information by text allows […]

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New Call-Forwarding Assurance Service Minimizes Medical Office Liability

Call Forwarding Assurance is one of three new limited-scope services MedConnectUSA has just begun offering to meet the needs of medical offices and healthcare providers that do not require full-service call answering and messaging services. Each of our new services Ready Assist automated phone answering, Voice Mail and Call Forwarding Assurance — addresses a specific […]

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