MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
Answering services provide a shared service, with their team members working for multiple clients. One agent will handle a call for one client, then answer a call for
At even the best answering services one employee does work for multiple clients. This is a normal answering service practice used to provide high value at a fair
In providing appropriate accessibility for your patients 24/7, there’s a balance to pursue between a healthy workload for the provider and a fitting responsiveness to patients. A smart
A medical answering service answers phone calls for healthcare providers and takes messages from patients and callers. They hold routine messages for the office the next day, and
It’s that time of year when many people’s thoughts turned to spring cleaning, that time to wash away the grime of winter and prepare for a new season
Your medical practice or clinic is open about one fourth of a week’s 168 hours, yet you need 24/7 phone coverage. Here’s why. Yes, most patients know they
Whatever area of healthcare you’re in, you have a desire to help people with their medical needs. This may be directly as a practitioner or healthcare service organization.
Some business-minded healthcare managers view their answering service as a cost to contain. This is a shortsighted approach when it comes to the long-term viability of a practice,
There are many answering services that you could consider to handle the medical-related calls for your practice, clinic, or healthcare facility. Most answering services are general-purpose providers. They
What is your attitude toward your medical answering service? Do you view them as a cost to control or as a critical part of serving your patients? Think
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
