MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
In our post “Who Do You Want to Answer Your Patient Phone Calls?” we discussed that having a real person answer your practice’s after-hours calls is the first
You’re aware that it’s critical to have a real person answer your phone calls outside of regular business hours. You know that frustrating voicemail and unreliable answering machines
The focus in healthcare is rightly on providing quality outcomes. This is also true with your answering service. Yet professional, high-performance outcomes don’t have to come with a
Have you ever been to a three-ring circus or seen one on TV? They’re an amazing site to behold. There is always something happening in one of the
If you care about your medical practice or healthcare facility, you should care about how your calls are answered. This includes those calls answered by your staff during
When it comes to selecting an answering service for your medical practice you have many options to consider. But don’t let the number of possibilities overwhelm you. To
Do you think all telephone answering services are the same? They’re not. To the uninitiated, however, it’s hard to tell the difference until you use them for a
What happens to your phone calls once you and your staff leave your practice each evening? Who answers your phone? The truth may surprise you. Someone like the
Most answering services will take on any client, from any industry. These are general-purpose answering services, and they make up most of the providers in the industry. While
Answering services provide a shared service, with their team members working for multiple clients. One agent will handle a call for one client, then answer a call for
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
