MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
In the healthcare industry we hope that disasters will never occur, yet we know they will. These may be in the form of a natural disaster, a manmade
When a disaster occurs, one key to successfully navigating it is to maintain an open communication channel so your patients can reach you whenever they need to. In
You care for your patients and their well-being. That’s why you got into healthcare in the first place. You hire staff who feel the same way. Working together
Medical practices and healthcare organizations place a lot of emphasis on how patient interactions occur. They strive to do everything they can to address patient health issues and
Medical telephone answering services answer phone calls from your patients, take their messages, and process those messages according to your specifications. This is simple enough and straightforward. But
A chain is only as strong as its weakest link. That weak link in a chain is where it will break when it’s pulled too hard. It represents
How do patients view your healthcare services? Are you a low-cost provider or a high-quality practitioner? Though there may be a niche for inexpensive healthcare, most people want
In today’s economy, patients have options. They have more options than ever before. This makes it even more important to strive to retain them as patients. Not only
Not all answering services are the same, and these differences can have a significant impact on the service they provide to you and your patients. Advanced medical answering
Selecting a healthcare call center is a critical consideration to ensure the success of your clinic or medical facility. Too often business managers view call centers as an
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
