
Don’t Let a Bad Answering Service Ruin Your Holidays
We celebrate holidays throughout the year, but the ones that happen near the end of the year and move us into the next are the ones that many
MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.

We celebrate holidays throughout the year, but the ones that happen near the end of the year and move us into the next are the ones that many

Think back to the holidays last year. Hopefully you have happy memories of time spent with family and friends, celebrating life with them. But what about your telephone

You hire an answering service to handle the after-hours telephone communications for your medical practice. With this comes expectations on your part for quality outcomes. But do you

Do you ever wonder what goes on at your answering service? Do you sometimes suspect they aren’t giving you their full attention, as if they’re sleeping on the

Some answering services, particularly small ones, may allow their staff to sleep at work. Seriously. Sleeping on the job has happened—especially late in the evening and on third

Does your answering service provide you with the attention you deserve? Are they attentive to your needs? Do they meet your expectations? How your answering service handles your

Determining your answering service’s priorities is a key step to finding the right answering service for your medical practice or healthcare clinic. Your answering service has priorities in

Do you ever feel like your answering service doesn’t give your practice the attention you deserve? Maybe it’s the lackluster way they answer your phone calls. Perhaps it’s

In your search for an ideal medical answering service, you want one that excels in professional communication. This means that they aren’t too friendly, as well as not

In our post “Who Do You Want to Answer Your Patient Phone Calls?” we discussed that having a real person answer your practice’s after-hours calls is the first
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 23 times, including the last twenty years in a row!