MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
We are in the middle of an unprecedented situation. It’s affecting everyone, but the healthcare industry stands at the epicenter of it. They feel the pressure more profoundly
In a time when medical practices, clinics, and healthcare facilities turn to their call centers for more support in providing essential communication services they can encounter one of
You’ve hired an answering service to answer your phone calls when your practice, clinic, or facility is unable to do so. This is a good start. But when
In the healthcare industry we hope that disasters will never occur, yet we know they will. These may be in the form of a natural disaster, a manmade
When a disaster occurs, one key to successfully navigating it is to maintain an open communication channel so your patients can reach you whenever they need to. In
You care for your patients and their well-being. That’s why you got into healthcare in the first place. You hire staff who feel the same way. Working together
Medical practices and healthcare organizations place a lot of emphasis on how patient interactions occur. They strive to do everything they can to address patient health issues and
Medical telephone answering services answer phone calls from your patients, take their messages, and process those messages according to your specifications. This is simple enough and straightforward. But
A chain is only as strong as its weakest link. That weak link in a chain is where it will break when it’s pulled too hard. It represents
How do patients view your healthcare services? Are you a low-cost provider or a high-quality practitioner? Though there may be a niche for inexpensive healthcare, most people want
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
