MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
Do you ever wonder what goes on at your answering service? Do you sometimes suspect they aren’t giving you their full attention, as if they’re sleeping on the
Some answering services, particularly small ones, may allow their staff to sleep at work. Seriously. Sleeping on the job has happened—especially late in the evening and on third
Does your answering service provide you with the attention you deserve? Are they attentive to your needs? Do they meet your expectations? How your answering service handles your
Determining your answering service’s priorities is a key step to finding the right answering service for your medical practice or healthcare clinic. Your answering service has priorities in
Do you ever feel like your answering service doesn’t give your practice the attention you deserve? Maybe it’s the lackluster way they answer your phone calls. Perhaps it’s
In your search for an ideal medical answering service, you want one that excels in professional communication. This means that they aren’t too friendly, as well as not
In our post “Who Do You Want to Answer Your Patient Phone Calls?” we discussed that having a real person answer your practice’s after-hours calls is the first
You’re aware that it’s critical to have a real person answer your phone calls outside of regular business hours. You know that frustrating voicemail and unreliable answering machines
The focus in healthcare is rightly on providing quality outcomes. This is also true with your answering service. Yet professional, high-performance outcomes don’t have to come with a
Have you ever been to a three-ring circus or seen one on TV? They’re an amazing site to behold. There is always something happening in one of the
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
