We are pleased to announce the launch of MedConnectUSA’s new Ready Assist medical call answering service. A unified communications platform, Ready Assist features a completely automated answering system

Medical practices healthcare providers and their business associates may be faced with a double jeopardy threat now that the Federal Trade Commission (FTC) has asserted its right to

The Federal Trade Commission’s (FTC) insistence that it has the authority to enforce data security breaches by HIPAA-covered entities has some people crying foul. We tweeted about this

Winter is just getting started and already most people have had their fill of snow and cold. Gray days, nasty weather, bone-chilling cold and lack of sunshine can

If the relentless cold weather and gray skies have your medical office staff sinking into a blue funk, use the following tips to boost office morale and keep

Helping older and younger staff members at your medical practice bridge the generation gap can reap rewards for both employees and your practice (see our previous post). Both

Most medical offices and clinics have a mix of older employees who my have been with the practice for years, and younger employees who are new to the

Achieving and maintaining compliance with HIPAA’s complex patient information privacy regulations is one more time-consuming chore adding to the workloads of already overburdened medical office staffs. Between the

If HIPAA-compliance concerns are keeping you up nights, you’re not alone. Complying with HIPAA regulations has been a challenge since the first national privacy standards were implemented in

If snow and cold weather keep your favorite coffee shop from opening, it could make for some cranky folks with caffeine withdrawal. In the case of a medical office, the