MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
Too many healthcare business managers and professionals don’t bother to teach their employees how to answer the telephone. They assume that if people can talk, they must have
The healthcare industry is changing. That’s not news. But the rate of change is accelerating. That’s something to think about. What worked yesterday may not work today. What
How do you view the call center that manages your healthcare communications? Too many managers treat their call center as an irritating line item on a cash-strapped budget.
During office hours there’s always someone to answer phone calls. The task may fall to a specific person, to a department or group of people, or to “whoever
It’s been a rough year in the healthcare industry, and as summer approaches, many people turn their attention to vacation. And this year some employees will desperately need
In the healthcare industry, doctors have a choice of being a general practitioner or focusing on one specialty. Both are viable pursuits depending on the preferences and goals
Your healthcare organization has a diverse staff of both medical and support personnel to meet the needs of your patients. What happens when some of these employees can’t
Asking this question may sound like a set up for a joke. But there’s no punchline. It’s no laughing matter. Instead it’s a travesty. And this is exactly
How ready is your answering service to provide you with the support you need when conditions change suddenly, and unprecedented situations evolve overnight? A basic answering service can’t
We are in the middle of an unprecedented situation. It’s affecting everyone, but the healthcare industry stands at the epicenter of it. They feel the pressure more profoundly
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
