
Beware the General-Purpose Answering Service
Most answering services will take on any client, from any industry. These are general-purpose answering services, and they make up most of the providers in
Most answering services will take on any client, from any industry. These are general-purpose answering services, and they make up most of the providers in
Answering services provide a shared service, with their team members working for multiple clients. One agent will handle a call for one client, then answer
At even the best answering services one employee does work for multiple clients. This is a normal answering service practice used to provide high value
In providing appropriate accessibility for your patients 24/7, there’s a balance to pursue between a healthy workload for the provider and a fitting responsiveness to
A medical answering service answers phone calls for healthcare providers and takes messages from patients and callers. They hold routine messages for the office the
It’s that time of year when many people’s thoughts turned to spring cleaning, that time to wash away the grime of winter and prepare for
Your medical practice or clinic is open about one fourth of a week’s 168 hours, yet you need 24/7 phone coverage. Here’s why. Yes, most
Whatever area of healthcare you’re in, you have a desire to help people with their medical needs. This may be directly as a practitioner or
Some business-minded healthcare managers view their answering service as a cost to contain. This is a shortsighted approach when it comes to the long-term viability
There are many answering services that you could consider to handle the medical-related calls for your practice, clinic, or healthcare facility. Most answering services are
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!