MedConnectUSA is a leading provider of medical answering services. We’ve been providing doctors, dentists, chiropractors, and other healthcare practitioners with a full range of automated phone support and live-operator teleservices for more than 30 years.
How long could you stay in business if you lost your phone service and the ability to communicate with patients? And if you could continue to function, what
If you’re part of the healthcare industry, you know the importance of protecting the personal information of your patients. Not only is this a legal requirement, but it’s
In today’s competitive healthcare environment, when your phone rings you better be ready to answer it. If you don’t, it’s possible you’ll never get a second chance. In
In today’s business-to-consumer economy, communication is key. And superior communication is necessary for superior results. Your patients and callers expect this. And if you don’t deliver what they
Medical answering services are one way of staying in touch with patients, however one doctor’s ability to connect with patients via social media is gaining him a lot
You employ the help of medical call center services to keep you informed of patient needs, but are you keeping patients informed of yours? Missed appointment are bad
Text messaging, also known as SMS, is blowing up, and with good reason. Even top medical call center services utilize texting. Uber-effective, 98% of text recipients read messages
Are your doctor answering services positively or negatively Affecting your business? The best call centers know phone etiquette and customer service are essential to patient retention. Phone tips
Recent changes to HIPAA raise questions as to the compliancy of text messaging. Rest assured texting remains compliant, however the devil is in the details when it comes
Patient Acquisition—A medical practice may not seem to have much in common with a retail business, but there is one important aspect they both share: the constant need
MedConnectUSA has received the Association of TeleServices International (ATSI) Award of Excellence 22 times, including the last nineteen years in a row!
